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Knowledge Management Division

Mission

Lead, develop, and implement Department of Defense (DoD), Joint, Army, and TRADOC Enterprise Knowledge Management (KM) – Process Improvement (PI) and collaboration policies, practices, and technologies within CASCOM, the Sustainment Center of Excellence, and the global Army Sustainment Community.

Core Competencies

  • Knowledge Management Services
  • Process Improvement
  • Performance Management
  • Data and Content Management
  • KM-PI Training and Education

Knowledge Management Services

Knowledge Management Services, as provided by the CASCOM G-6 Knowledge Management Division at Fort Gregg-Adams, seeks to fill knowledge gaps that the requesting organizations may encounter. We deliver online meeting capabilities through SKN-Live allowing for synchronous collaborations and knowledge sharing world-wide. Asynchronous communications are accomplished through the use of SustainNet and Knowledge Networks, a set of tools designed to allow discussions and research capabilities for Military, Civilian and Contractors using a DoD Common Access Card (CAC).

Sustainment Knowledge Network
Sustainment Knowledge Network

The Sustainment Knowledge Network is one of the Army's primary platforms for disseminating and facilitating the exchange of knowledge between Sustainers within the Generating and Operating Forces. It is an enterprise knowledge management and collaboration platform that links all aspects of Sustainment and Logistics across the full spectrum of the Army’s operational construct and provides the means to rapidly produce, share, and respond to the critical knowledge needs of our Soldiers and DoD Civilians whenever and wherever needed.

To access SKN click here.

Note: CAC is needed to access

SustainNet
SustainNet

SustainNet is one of the Army's primary tools for facilitating the exchange of knowledge between Sustainers within the Generating and Operating Forces. SustainNet is an Army Professional Forum, providing Sustainment and Logistics Soldiers, DoD Civilians, supporting contractors and other DoD services/agencies with the ability to leverage expertise, share experiences, and participate in discussions within Communities of Practice and Virtual Teams. Never before has the need to rapidly share knowledge to support the Warfighter been more important, and we solicit your participation in this important capability.

To access SustainNet click here.

Note: CAC is needed to access

SKN-Live
SKN-Live

SKN-Live is a synchronous and asynchronous service which integrates on-site video and audio recording, post production video and audio editing, a budgetary cost savings analysis, video archiving, and technical rehearsal and KM event support. By combining these services with those found in the Army and DoD enterprise service, (e.g in-browser web conferencing service, webcam, presentation sharing, desktop sharing, polling, recording, and a multi-user chat room) SKN-Live provides a highly effective virtual collaborative environment unique to the Sustainment Community.

To attend a meeting, click here.

To request a meeting be created click here.

Note: CAC is needed to access

CASCOM SharePoint Environment
CASCOM SharePoint Environment

CASCOM and its subordinate organizations utilize SharePoint for sharing content, improving processes, and use business intelligence to provide visibility of data so that Soldiers, Civilians, Leaders and Commanders can make accurate and timely decisions. We support the CASCOM mission and vision by building and customizing processes and performance management solutions, developing policy, procedures and structure for content management. The KM-PI office develops Sustainment Organizations SharePoint sites and sub-sites, landing pages, and document libraries.

To access CASCOM SharePoint click here.

Note: CAC is needed to access

Knowledge Assessment
Knowledge Assessment

A Knowledge Assessment of an organization defines and identifies knowledge gaps, knowledge needs, knowledge mapping, and areas in need of process improvement for better knowledge flow to enhance the organizational performance and effectiveness. The KM-PI Office utilizes the following five-step Knowledge Assessment process for every project.

  • Assess: Analyze unit‘s knowledge needs and establish approaches that improve shared understanding
  • Design: Identify and tailor solutions to close and mitigate the gaps or problems found during assessment
  • Develop: Build the solutions derived from the assessment and design phases
  • Pilot: Test and validate the KM solution for feasibility, time, cost, and effectiveness
  • Implement: Finalize, present for acceptance, and integrate the KM solution on a large scale throughout the organization

To request a Knowledge Assessment click here.

Note: CAC is needed to access

 


Contact Us

Mailing Address

CASCOM CIO/G6
Bldg 5020
2221 Adams Ave
Fort Gregg-Adams, VA 23801


Submit Work Order Button


Phone

1-866-335-2769

SKM-PI Support

If you have an SKN, SKN-Live, SharePoint issue, problem or request that requires SKM support: Click here